Account Status
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Customer Portal
See your products, manage your account, and handle billing from one place.
This page is the account layer for customers. It shows sign-in state, plan and product choices, profile details, and the billing controls that will connect to Stripe once the paid system is wired.
Current Access
No active product selected yet
When a user signs up or chooses a plan, the latest product selection will show here.
Primary product
Not set
Plan
Not set
Account status
Unknown
Subscription state
Unknown
Time left
Unknown
Renews / ends
Unknown
Last signup
No record yet
Profile Details
Customer profile
Your saved account and contact information should live here so customers can confirm what you have on file.
Email
Not signed in
Performer / business
Not set
Phone
Not set
Address
Not set
Billing & Plan Actions
Billing portal actions
This is where customers should be able to manage payment methods, upgrade, downgrade, cancel, or restart products once Stripe is connected.
Update credit card on file
Upgrade from Live Requests to All Access
Downgrade from All Access to a smaller plan
Cancel before the trial or next renewal
Until Stripe is wired in, this page acts as the account shell and product record rather than a live card-management portal.
Notifications
Billing reminders and customer notices
This is where customers should control their welcome email, trial reminders, billing notices, and upcoming price-change notices.
Reminder Schedule
Default notification timing
Welcome
Immediately after signup or purchase
14-day trial
5 days left, 1 day left
Monthly billing
8 days, 4 days, 1 day
Yearly billing
30 days, 15 days, 5 days, 1 day
Price changes
30 days, 15 days, 5 days, 1 day
The trial reminder list is shorter because the free trial is only 14 days. Longer lead-time notices apply to monthly, yearly, and pricing-change communication.
Editable Profile
Profile defaults for Live Requests
This should be the customer-facing place to edit the same profile defaults that feed the performer app, public request pages, and tip links.
Demo Access
Demo account path
Use this section to direct prospects into a demo once you provision a real Firebase demo user. The page is ready for that path, even though the shared demo login still needs the actual auth account behind it.
Provision one real demo Firebase account
Point the demo login button to it
Let prospects try Live Requests before they buy
Once you create a real demo auth user, this can become a true one-click demo entry point instead of just the setup note.
Event Analytics
Your event snapshot
Customers should be able to see basic usage and engagement from their events without opening the performer app first.
0events
0upcoming
0requests
0support clicks
0tip clicks
Most requested event
No event data yet
Latest event
No event data yet
Upgrades
Move between products without losing the account
Live Requests trial to paid monthly
Live Requests to annual
Live Requests to All Access bundle
Downgrades
Keep one account even if the plan changes
All Access back down to Live Requests
Monthly back to annual later
Cancel and return without starting over